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Customer Service Beauty Advisor - Part time

About Julep: Far from your average beauty brand, Julep is an innovative startup beauty company that’s built around fostering conversation rather competition. We’re redefining the culture of beauty, making our own rules, and having a lot of fun along the way. Everything Julep does as a company is grounded in the power of women emboldening other women and taking a more collaborative and social approach to beauty. BRAVE PRETTY isn’t just a tagline; it’s the ethos that guides everything we do.

If you’re the type who truly thrives on making a positive impact, this fun and energetic office with a great work-life balance just may be for you!

About the Position:

We are looking for energetic part-time folks to help our Mavens during peak calling hours. This would be working 15-20 hours Monday through Friday with the option to work more hours when needed. If you want to earn extra cash, work with a great group of people and you love customer service, this might be a great opportunity for you. Sound interesting so far? Great, keep reading!

What you'll do:

  • Demonstrate exceptional Customer Service via telephone and email
  • Educate customer on products
  • Build relationships with consumer base in effort to retain customer loyalty
  • Effectively resolve complex customer service challenges and find creative solutions
  • Maneuver effectively and efficiently through all computer systems

What you need:

  • Flexible schedule
  • Strong appreciation for the customer experience
  • Passion and excitement to help others
  • "Can do" approach to finding solutions and accomplishing tasks
  • Enthusiastic and empathetic abilities
  • Able to resolve problems efficiently
  • Ability to prioritize and organize tasks and activities
  • Ability to separate yourself from the customer and the customer problem
  • Strong verbal and written skills
  • Computer and phones system skills
  • Proficient in Microsoft Outlook, Word, and Excel 

Julep Beauty, Inc. is an equal opportunity employer and drug free workplace.


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